MHH Insurance
  • Home
    • Privacy Policy
  • 日本語
    • 自動車保険 >
      • 自動車事故
    • 住まいの保険 >
      • 住まいでの事故
    • 生命・年金・学資
    • ビジネス保険/Employee Benefit
    • 旅行・デンタル
    • Youtube チャンネル
    • カスタマーサービス依頼
    • よくある質問
  • 会社情報
    • スタッフ紹介
    • お客様の声
    • 弊社・スタッフを評価する
    • 採用情報
  • English
    • Auto Insurance >
      • Auto Claim
    • Home Insurance >
      • Home Claim
    • Life Insurance
    • Customer Service
  • About Us
    • Staff
    • Employment
  • Contact Us
  • Blog
日本語での自動車事故のレポートはこちらから

What to do in case of an accident

​To report your accident, please contact the insurance company directly or fill out the form below and submit it to us. The insurance company's 24/7 telephone number is located on your insurance ID card. We would be happy to help any way we can!

What to do in case of accident
  1. Try to compose yourself (stay calm) and turn on your hazard lights.
  2. Call 911 if it is a serious accident and request an ambulance if there are serious injuries*, or a non-emergency number if it is a minor incident.
  3. Move your car safely out of traffic (if possible) and warn oncoming traffic with hazard lights and flares.
  4. Try to remain calm and do not admit fault. Exchange contact and insurance information with the other driver(s).
  5. Document any witness information.
  6. Take pictures of the other party’s driver’s license, insurance ID card, and any damage to vehicles or the location.
  7. Report the accident to us or the insurance company directly. (There is a 24/7 claims telephone number on your insurance ID card.) 
​
*If you have sustained serious injuries with subsequent recovery time, you may want to consult with a lawyer.
Please print this PDF and keep it in your car.
Your browser does not support viewing this document. Click here to download the document.